Danielle Juneau is a User Researcher, bridging the gap between business and customer needs to help organizations derisk their innovation efforts and build truly successful products. As a Senior Researcher at TWG, Danielle leads research efforts at all phases of product development, from early stage discovery to post-launch product optimization. She is also active in the local research community, leading the Toronto chapter of UX Research Collective. Danielle holds a Bachelor of Knowledge Integration and a Masters of Digital Experience Innovation from the University of Waterloo.

Tom Walsham is a Product Manager, Strategist, and Startup Mentor with a breadth of experience in applying technology and a rigorous approach to modern product management  across verticals, platforms and business models. As VP of Product at TWG, Tom is responsible for helping organizations find the right mix of human-centred research and design, agile development and lean product theory to execute an effective digital strategy.

Tom plays an active role in the Canadian startup and Product Management ecosystems, delivering talks and workshops, and running key community events. Tom is also the founder of the TorontoAPM program – a collective of organizations that run a cohort-driven Product Management training program to create new paths into the discipline.

For the last ten years, Alamelu has worked with some of Canada’s most innovative consulting agencies, leading software delivery teams and helping organizations leverage technology across a variety of industries. As the VP of Client Services at TWG, she leads a team that helps organizations build truly impactful and customer-centric digital products using Agile software delivery, modern user research and UX design practices, and lean product development. She is passionate about solving business problems, strives for organizational excellence, and finds joy in the day-to-day work with her team. Alamelu lives in Toronto, but misses her time in the Alberta Rockies dearly. She is a fan of rock climbing and horror movies.